Terms of Service – GE Warranty LLC

Last updated: 27 November 2025

These Terms of Service (“Terms”) govern your use of gewarranty.ae (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About GE Warranty and this Website

  • The Website is operated by GE Warranty LLC, registered at:
    17 Street M4, Mussafah Industrial Area, Abu Dhabi, United Arab Emirates.
  • The Website is an information and quote-request platform for GE Warranty’s products and services.
  • You cannot purchase a warranty contract online through this Website.
  • Any actual warranty coverage, terms, limits and exclusions are governed by separate written contracts and documents issued by GE Warranty or related entities and agreed with you offline or via direct communication.

2. Acceptance of Terms

By accessing or using the Website, you:

  • Confirm that you are at least 18 years old or are using the Website under the supervision of an adult
  • Agree to comply with these Terms and all applicable laws and regulations

We may update these Terms from time to time. Continued use of the Website after changes are posted means you accept the updated Terms.

3. Website use and restrictions

You may use the Website only for lawful purposes and in line with these Terms.

You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to the Website, servers or related systems
  • Introduce viruses, malware or any other harmful code
  • Copy, scrape, harvest or systematically extract Website content without our prior written permission
  • Use the Website for any unauthorised commercial purpose, including building competing services
  • Impersonate any person or entity or misrepresent your affiliation with GE Warranty or any other party

We reserve the right to restrict or terminate access to the Website for users who violate these Terms.

4. Information on the Website

The content on the Website is provided for general information about our products and services. It is not:

  • A binding offer
  • A final guarantee of eligibility or coverage
  • Legal, financial or technical advice

Warranty eligibility, coverage, pricing and conditions are always subject to:

  • Technical inspection of the vehicle where required
  • Our internal underwriting and risk assessment
  • Applicable terms and conditions of the specific warranty contract you sign

Any decision to purchase a plan should be based on the actual contract and detailed documentation provided to you, not solely on Website content.

5. No insurance and no guarantee of approval

GE Warranty provides warranty and service plans, not comprehensive vehicle insurance or third-party liability cover.

  • Our plans are not a substitute for mandatory vehicle insurance required by UAE law.
  • Submitting a quote request or sharing vehicle details does not guarantee that you will be approved for any particular plan.
  • We reserve the right to approve or decline applications or to propose alternative coverage options based on our criteria.

6. User content and responsibilities

When you submit information through forms, WhatsApp, email or other channels linked from this Website, you agree that:

  • All information you provide is accurate, complete and up to date
  • You have the right to share that information with us
  • You will promptly update us if your contact details or relevant vehicle information change

You must not submit any content that:

  • Is illegal, harmful, threatening, abusive, harassing or defamatory
  • Contains viruses, malware or harmful code
  • Infringes the rights of others, including privacy and intellectual property rights

We may refuse, edit or delete any content or submission that we believe breaches these Terms or applicable law.

7. Intellectual property

Unless otherwise stated:

  • The Website, its design, text, graphics, logos, images, and other content are owned by GE Holding or its licensors and are protected by copyright and other intellectual property laws.
  • “GE Warranty” name, logo and related branding are trade names or trademarks owned by GE Holding and/or its group entities.

You are granted a limited, non-exclusive, non-transferable license to:

  • Access and use the Website for your personal, non-commercial use
  • Print or download content from the Website for personal reference only

You may not, without our prior written consent:

  • Copy, reproduce, distribute, modify, or create derivative works from Website content
  • Use any logo, trade name or trademark in a way that may cause confusion
  • Use Website content in any commercial product, service or platform

8. Third-party links and services

The Website may contain links to third-party websites or services, including WhatsApp, Meta, Google, TikTok and others.

  • These links are provided for convenience only.
  • We do not control and are not responsible for the content, policies or practices of third-party websites or services.
  • Accessing a third-party site is at your own risk and subject to that site’s terms and policies.

9. Privacy and cookies

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use and share personal data, and how we use cookies and tracking technologies.

By using the Website, you confirm that you have read and understood the Privacy Policy.

10. No warranties about the Website

While we aim to keep the Website available and accurate, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will be uninterrupted, error free or secure
  • The information on the Website is always complete, accurate or up to date

We may suspend, withdraw or change all or any part of the Website without notice.

11. Limitation of liability

To the fullest extent permitted by law:

  • GE Warranty, GE Holding and their directors, employees and agents are not liable for any indirect, incidental, special or consequential losses arising from or in connection with your use of the Website.
  • We are not liable for loss of profits, loss of data, business interruption or other intangible losses resulting from:
    • Your use of or inability to use the Website
    • Any errors or omissions in content
    • Any unauthorised access to or alteration of your transmissions or data
    • Any third-party websites or services linked from the Website

Nothing in these Terms limits or excludes liability where it cannot be limited or excluded under applicable law.

Actual warranty claims, approvals, rejections and outcomes are governed exclusively by the terms of the specific warranty contract you sign with us, not by general Website wording.

12. Indemnity

You agree to indemnify and hold harmless GE Warranty, GE Holding and their directors, employees and agents from any claims, damages, losses, liabilities and expenses (including legal fees) arising out of:

  • Your misuse of the Website
  • Your breach of these Terms
  • Your violation of any law or third-party rights

13. Changes to the Website and Terms

We may:

  • Update, modify or remove content from the Website at any time
  • Change these Terms from time to time

If we update these Terms, the “Last updated” date at the top will change. Continued use of the Website after changes have been posted means you accept the updated Terms.

14. Governing law and jurisdiction

These Terms and any dispute arising out of or relating to them or to your use of the Website are governed by the laws of the United Arab Emirates.

Any disputes will be subject to the exclusive jurisdiction of the competent courts of Abu Dhabi, UAE, without regard to conflict-of-laws rules.

15. Contact information

For questions about these Terms, please contact:

GE Warranty LLC
17 Street M4, Mussafah Industrial Area
Abu Dhabi, United Arab Emirates
Email: info@germanexperts.ae